A Friendly Note Before You Begin
At Patty O’ Baggins Design (POB), we believe every good adventure should have a happy ending. Whether you’ve ordered custom artwork, collectibles, apparel, or other treasures from our workshop, we want you to be delighted with your purchase.
That said, even the best-traveled adventurers occasionally need to return something from their pack. If that’s the case, the guidelines below will help point you in the right direction.
Return Window
Our return and refund policy lasts 30 days from the date of purchase. Once 30 days have passed, the trail grows cold and we can no longer offer a full refund or exchange.
To qualify for a return:
- The item must be unused and in the same condition in which it was received.
- The item should be returned in its original packaging whenever possible.
- Proof of purchase is required.
Please do not send items back to the manufacturer unless POB explicty request this. Only return items back to POB, nomater where they were manufactured.
Missing or Late Refunds
Still waiting for your refund to arrive?
Before assembling a party of adventurers and setting off in search of lost treasure, please try the following:
- Check your bank account again.
- Contact your credit card company, as processing times can vary.
- Contact your bank, as refunds sometimes take a few extra days to complete their journey.
If you’ve done all that and your refund is still wandering the countryside, please contact us and we’ll be happy to investigate.
Need Help?
Questions? Concerns? Return-related riddles?
Send a message to pattyobaggins@gmail.com and we’ll do our best to help.
Thank you for supporting Patty O’ Baggins Design. Every order helps keep the workshop running, the coffee iced, and the second breakfast fund fully stocked.
Travel safe, and thank you for joining us on the adventure.
Patrick William Higgins
Owner, Patty O’ Baggins Design